Palace Resort

• Front Desk Hours through September 2026: 8am-11pm

• Effective October 1, 2026: Check-in is contactless (there is no longer a Front Desk). Guests will receive a door code the day of arrival once the room is ready. Arrival info is sent by text and email for direct bookings. 

• Pre-Authorization: A $250 credit card pre-authorization is required 48 hours prior to check-in for all guests and must be placed on a valid credit card. Guests who purchase the ADP are still required to pay the pre-authorization. 

• Minimum Check-In Age: 21

• Check-In Time: 4 PM

• Check-Out Time: 10 AM

• Allows Locals: Yes - Local residents of Horry and Georgetown Counties are permitted from April 1 - October 1. Local residents are not permitted to stay from October 2 - March 31. 

• A $12 per night per vehicle registration fee will be charged at check-in. Guests may register 1 vehicle for Efficiency Units & 1 bedrooms OR 2 vehicles for 2 bedrooms.  

• Beginning October 1, 2026: 

  • Efficiency Units and 1-Bedrooms: Guests will receive 1 parking pass that will be in the unit upon arrival. 

  • For 2-Bedrooms: Guuests will receive 2 parking passes that will be in the unit upon arrival. 

  • Due to limited space, additional passes are not provided.

• Handicapped Parking: There is no fee for onsite parking if the guest has a handicapped plate or hang tag.

• Golf Carts: Not allowed

• Motorcycles allowed: Yes

• Trailer Parking: Yes - Trailers that are 15’ long or under and 6’ 8” tall or less are permitted on the fourth level of the parking garage and must fit in a single parking space. Trailers beyond these sizes are not permitted on the property.

• Parking Location: The parking garage is attached to the resort.

• Parking Garage Height: 6'8'

• Additional Parking: City Parking (additional cost in season)

• Airport Shuttle: No

• Free Wi-Fi - Wi-Fi info is located on the back of the router next to the living room TV. 

  • Ground level Wi-Fi Username: Commonarea | Password: Pal1605!!

• In-Room Safes

• Vending and Drink Machines - Located on the Ground Floor

• Guest Laundry - Located on every other floor

  • Laundry is now cashless - To use: Guests must download the airWallet app. 

  • Hours: Open 24 hours

• Fitness Room - Located lobby level - Open 24 hours 

  • Offers 2 treadmills, AX 2.5 basic exercise machine, step machine, and 4 cycles.

• Putting Green

• Salty the Shark Appearances

• Outdoor pools are open from 9 am-11 pm

• Floaties and noodles are permitted, oversized floats are not allowed 

Outdoor Pools: 2 

• Pool depths are 3-5 feet deep

• North side pool is heated seasonally (typically heated once temperature drops below 70 degrees Fahrenheit) 

• South side pool is NOT heated

Indoor Pools: NONE 

Hot Tubs: 4

• 3 Outdoor 

• 1 Indoor

Sauna: 1

Landmark Waterpark Info: 

• The first two Palace guests' use of the waterpark for each day of their stay is included (when the waterpark is open for the season). 

• Additional guests over two will currently be $5 per person (3 and under free).

• The additional purchased guests must be guests staying in the room (may not be friends staying at another resort for example).

• The purchase will occur at Palace Resort front desk.

• This also applies to owner reservations.

• Additional days may NOT be purchased

• Children must be accompanied by an adult 21 or over

• All guests must enter together on the same day (cannot have one go one day and another the next).

• Guests will be able to re-enter throughout the day (during operating hours).

• This will apply to our OTA (3rd party guests who book thru our rental program) as well.

Landmark Resort H20ASIS Water Park:

• Waterpark is closed for the 2026 season

• 2027 Schedule (subject to change) Hours TBD

• March 19, 2027 - March 25, 2027: Open Thursday-Sunday

• March 26 - April 4, 2027: Open daily for Spring/Easter Break 

• April 8, 2027 - May 27, 2027: Open Thursday-Sunday

• May 28, 2027 - August 15, 2027: Open daily 

• August 19, 2027 - September 5, 2027 - Open Thursday-Sunday

Slide #1 Green/Blue (middle):

Type: 32” Enclosed Body Slide

Height requirement: 48" and above

Slide #2 Blue/white (left):

Type: 32” Enclosed Body Slide

Height requirement: 48" and above

Slide #3 Red/white (right):

Type: 32” Enclosed Body Slide

Height requirement: 48" and above

Kiddie Slide:

Type (body or tube): 32” Enclosed Body Slide

Height: 4 Feet

Length: Approx. 15 Feet

Gallons per minute: 581 GPM

Height requirement: Maximum height is 48" (4 feet)

The Toasted Turtle: COMING SOON!

• Located lobby level 

• This oceanfront restaurant has a delightful light dining menu for guests to enjoy! The restaurant is perfect for a nice meal before getting back to enjoying time by the pool.

• Pre-sell tickets are not available

• Expected to open mid September 2026 (TBD)

• Planned hours as of now: 

  • Saturday: 11:30am-10:00pm 

  • Sunday-Friday: 4:00pm-10:00pm